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3× Booking Growth – Accor Hotels (Ibis, Pullman, Sofitel)

Multi-channel strategy for Accor Hotels (Ibis, Pullman, Sofitel) in the UK, Ireland, France, Spain and Portugal , 3× booking growth and 27% reduction in cost per booking.

Booking growth
Hospitality · ,
3× Booking Growth – Accor Hotels (Ibis, Pullman, Sofitel)
The challenge

Customers compared offers on approximately 15 different websites before completing a booking, generating high acquisition costs and high booking abandonment rates.

Our solution

Omnichannel digital strategy with PPC campaigns, email marketing with automations and email retargeting flows to recover abandoned bookings, simultaneously targeting Ibis, Pullman and Sofitel brands in 5 European markets.

Results

Results achieved

Booking growth
-27%
Cost per booking
58%
Email open rate
Services used

What we implemented

Digital StrategyEmail MarketingPPC ManagementFacebook AdsYouTube AdsDisplay AdvertisingRemarketing

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